What happens during a Quinceañera appointment?
You will be working with a professional consultant who will guide you through the amazing journey of finding the dress! Both you and your consultant will browse gowns and will assist you putting them on, it definitely takes a helping hand! We have a private viewing room. Your younger guests are welcome to join in on the fun, please watch them at all times.
When Should I Order My Quince Dress?
Your quince gown is custom made just for you. To ensure the perfect fit and stress-free experience, we recommend the following timeline:
6–9 Months Before Your Event
Ideal time to begin shopping and place your order.
5 Months Before
Standard production time.
2–3 Months Before
Allow time for alterations and final fittings.
Are you by appointment only?
Walkins are allowed from Monday to Friday
Appointments are highly recommended for weekends! so an experienced stylist will be able to assist you.
How long are the appointments?
Mon- Friday up to 45 minutes.
Sat-Sun up to 60 Minutes
How much are the gowns on average?
Gowns start at $1,499 and top off at $3600.00 , with the average being between $1,499-2600.00. Please call for more detailed information.
What is the average shipping timeline for a gown?
Anytime from 7-15 business days up to 6 months depending on a few variables. Please call to request more detailed information.
At Quinceaneras Store®, you will find a great selection from your favorite brands, all backed by the warranties and service you would expect.
Can you return a gown?
All gown sales are final, there are no refunds, exchanges or returns on special order items.
Authenticity Guarantee
We emphatically stress that our products are not seconds, defects, knock-offs, or similar merchandise. These products are new and include new tags, hangers, style/model numbers, and other original details. We want you to feel comfortable with your purchase and 100% confident that you are receiving a quality product.
Are sales final?
ALL SALES ARE FINAL. Unfortunately, returns or exchanges are not available for this merchandise.
Cancellation Policy
Unfortunately, we are unable to accommodate order cancellations.
Can I pay in multiple payments?
We can work with you to determine which monthly payment works for you. Let us know at the time of package selection so we can accommodate your individual needs.
To order your Quinceañera dress, a 50% deposit is required, either as a one-time 50% payment or accumulated through your payment plan.
Can I return a dress that I purchased?
ALL SALE ITEMS AND CLOSEOUT ITEMS ARE FINAL SALE. NO RETURNS. NO REFUNDS. NO EXCHANGES.
##Enjoy a personalized styling session with a dedicated stylist in your own private fitting room. Try on up to 4 quinceañera dresses as we help you find the perfect one for your special day.
Your first two appointments are complimentary.
If your dress has already arrived, please call or text us to schedule your fitting appointment.
Store hours and what to expect
We are so excited that you are planning a trip to our formal dress shop. We are a full-assistance boutique with ten dressing rooms.
At this time, we are no longer offering private appointments during store hours due to the number of no-shows. We are accepting walk-ins on a first-come, first-served basis.
During peak season, wait times can be long, especially on weekends. Please plan your time accordingly when visiting us to ensure the best and most memorable dress-shopping experience.
For clients who require a private appointment, availability is limited to one hour before the store opens. We also offer this option to guests who may be immunocompromised or would like to bring more than two guests. Appointments are subject to staff availability. Please email the store manager at hello@quinceaneras.store for more information.
We ask that each client bring no more than two guests, for a party of three, for all walk-ins. Space around our dressing rooms is limited, and we can accommodate only two guests in our seating area.
Guests can enjoy sitting in our staging areas while watching clients try their dress selections.
We ask that high-school students shop with their parents. Girls without a parent will be limited to trying on a maximum of three styles.
- All children MUST be supervised at all times in our store and remain with you at ALL times.